Check if IP is Blocked, How to Unblock it from Client Area Print

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The servers you are on run Firewall software called "CSF" for short, ( Config Server Firewall). So if you find that you can visit the world wide web "EXCEPT" it would seem for your web site, your web mail, your cPanel or just about anything to do with your web site, your IP could in fact be blocked, this normally happens after you have tried to login to your cPanel, or webmail a number of times and failed.

We are going to show you how to get unblocked using the "Unblocking Module", now you can just go to your Client Area and in a few minutes and with a few key strokes you can check if you are blocked and unblock yourself.

Let's start from the point that you have logged into that client area, if you do not know how or remember how to login to your client area see the article on "How to Login to The Client Area".

First click on the link "Support" in the navigation just below our logo, that will bring in a drop-down that will have a link "Unblock IP address". Once you have clicked on that the program will tell you if you were blocked and why. If you were not being blocked it will tell you that as well.

In the event you have multiple hosting accounts across multiple servers, the program will check all accounts on all servers and let you know which were blocked if any and unblock your IP if it is present.

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